Project Title: Optimisation of Airport Queue Times via a Mobile Application Student: James Ashenden Course: MSci Hons Computer Science Abstract: The process of travelling by air is seen as a time-consuming process for many passengers. Lengthy queues create uncertainty for passengers on how early to arrive at the airport to ensure they can board their flight on time. Other forms of transportation have solved this problem using mobile applications which inform passengers when they should prepare for departure, allowing them to plan their journey accordingly. This project seeks to create a similar solution for air travel, providing passengers with a detailed timeline of the stages of their journey through the airport process. It leverages this control over when passengers are told to arrive to reduce queue times within the airport by optimising the times at which passengers reach them, using a minimisation algorithm. This project accounts for a variety of variables that affect a passenger’s journey to form a representative model, which is used to ensure passengers are on time for their flight in the shortest possible amount of time. A complete system including an app for passenger’s to use and supporting infrastructure to optimise their journey’s is designed and implemented, with the common goal of improving passenger satisfaction and making air travel a more seamless activity.